BANQUETING / BAR ROOM SERVICES EXPERT

Description of the occupation

The banqueting/barroom services expert is able to manage the distribution of meals and drinks, to design events by choosing the appropriate service delivery methods, providing for the layout and setting of the spaces, carrying out customer care and satisfaction monitoring activities.

Personal traits and competences

The banqueting/barroom services expert is able to plan autonomously a banqueting event, to set up the configuration of spaces, to provide customer care and customer satisfaction services, and understand the inefficiencies and shortcomings of the distribution service provided in relation to the identified customer expectations identified. Main personal traits should hence be strong interpersonal skills, good problem-solving abilities, good communication skills, patience, courtesy and politeness.

Technical knowledge and skills

Upon graduating, the Expert will be able:

Employment prospects

The banqueting/barroom services expert can work:

Working conditions

The banqueting/barroom services expert works closely in contact with customers. S/he tends to work indoors. Many positions for the occupational profile in question can be physically demanding. Working during weekends, at night, and more generally outside regular office hours is common

PROFESSIONAL LICENCE

Not required.

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