The Sales Technician is able to create action plans – sales oriented to result objectives and performance standards. This involves managing and concluding commercial negotiations in compliance with both the strategic conditions set forth by the company. Their role ensures the maximum satisfaction of the customer, fostering loyalty and a strong business relationship.
In addition to this, the Sales Technician also provides assistance with the operations of collection and control of the relative payments. Their scope of work not only involves the strategic selling process but also extends to overseeing critical financial aspects, ensuring a smooth and efficient transaction process.
The personality of a sales technician does matter, but not necessarily in the way most people would assume. According to Sales Hacker, the top traits of most successful sales people actually include an upbeat personality, passion, creativity, and empathy The sales technician has the following competences:
Upon graduating, the ST is able to:
Initially you’re expected to gain experience in your field, develop product or service knowledge and build your reputation in technical sales. Once established as a technical sales engineer, you will have the option of:
The Sales Technician operates in the office environment.
S/He intervenes with autonomy, within the established action framework and the assigned specifications, contributing to the supervision of the commercial distribution process through participation in the identification of resources, monitoring, and evaluation of the result, the implementation of continuous improvement procedures, with responsibility for the supervision of executive activities carried out by others.
Working conditions depend on an effective planning of sales actions in terms of: